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First-party technical cookies and browser storage (localStorage and sessionStorage) essential to provide the service: logged-in session, basket, checkout data, language and the record of consent. Exempt from consent (Art. 122(1) Italian Privacy Code).

Technical details
Provider
first party (pippi.store)
Cookies
pippi_sessione, pippi_entrato (30 days or until you log out)
Browser storage
pippi_carrello, pippi_cassa, pippi_consenso (up to 12 months), pippi_lingua, pippi_amico, acquisto:*, visto:*
Legal basis
Art. 122(1) Italian Privacy Code, without consent

Statistics

Analytics cookies from Google Analytics 4, with a pseudonymous browser identifier, and the shop's visit log. Google Consent Mode v2 signals follow the choice.

Visits, page views, duration and source: in aggregate form in Google Analytics, visit by visit in the shop's visit log, with the order number if you buy.

Events view_item, add_to_cart, view_cart, begin_checkout, add_shipping_info, add_payment_info, purchase.

Use of statistics to improve pages, product pages and checkout.

Google Analytics 4 and the visit log only start with all these purposes on.

Technical details
Provider
Google Ireland Limited
Service
Google Analytics 4 (G-J4TL3D00G9)
Cookies
_ga, _ga_J4TL3D00G9 (up to 2 years)
Browser storage
pippi_provenienza (current visit), pippi_prima_visita (30 days), pippi_visita (current visit)
Visit log
first party, on the shop's server: pages viewed, source, approximate city from the network, device type and browser, purchase steps; 90 days, without IP address
Consent Mode v2
analytics_storage=granted; ad_storage=denied; ad_user_data=denied; ad_personalization=denied
Transfer outside the EU
United States (Data Privacy Framework)
Legal basis
consent (Art. 6(1)(a) GDPR and Art. 122 Italian Privacy Code)

Marketing

Profiling cookies from Meta Pixel and server-side sending through the Conversions API.

Conversions of the ads on Facebook and Instagram, PageView, ViewContent, AddToCart, InitiateCheckout, AddPaymentInfo, Purchase events.

Ads on Facebook and Instagram chosen based on the pages visited and the products viewed.

Meta links visits to the Facebook or Instagram profile, also with hashed email and phone, to decide who sees the ads.

The ViewContent, AddToCart, InitiateCheckout, AddPaymentInfo, Purchase events are also sent to Meta from the server (Conversions API), with IP address, user agent and Meta cookies, and the purchase also with hashed email, phone, city, postcode and country.

Meta Pixel and the Conversions API only start with all these purposes on.

Technical details
Provider
Meta Platforms Ireland Limited, joint controller for collecting and sending the data (Art. 26 GDPR)
Service
Meta Pixel (616740966099911)
Cookies
_fbp (90 days), _fbc (90 days, only when arriving from an ad)
Browser storage
lastExternalReferrer, lastExternalReferrerTime (90 days), pippi_provenienza (current visit), pippi_prima_visita (30 days)
Conversions API
ViewContent, AddToCart, InitiateCheckout, AddPaymentInfo, Purchase events with IP address, user agent, _fbp and _fbc; Purchase also with SHA-256 hash of email, phone, city, postcode and country
Transfer outside the EU
United States (Data Privacy Framework)
Legal basis
consent (Art. 6(1)(a) GDPR and Art. 122 Italian Privacy Code)

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Help
Before you buy

Delivery and guarantee

Delivery

Tracked delivery. For now we ship to Italy, to France, to Germany and to Spain. Days are counted from when the parcel leaves.

Italy
free
Arrives in 1-3 working days
France, Germany
€8.00
Arrives in 3-6 working days
Spain
€8.00
Arrives in 4-7 working days

Your legal right

Legal guarantee: if the product arrives faulty or becomes faulty, repair or replacement.

Legal guarantee

Minimum two-year legal guarantee protection for goods sold in the European Union.

Consumers can claim their rights under the legal guarantee of conformity, for example if goods:

  • do not match the description;
  • do not function as intended.

Sellers are liable for any lack of conformity which existed when the goods were delivered, and which becomes apparent within the legal guarantee period. Sellers in such a situation are required to offer:

  • free repair or free replacement;
  • in some cases, a price reduction or full reimbursement.

Some countries have a longer legal guarantee period. For second-hand goods, a shorter period may apply, but not less than one year.

For more information on your rights in a specific country, scan the QR code below or ask the seller. europa.eu/youreurope/guarantees

What to do if you receive non-conforming goods:

  1. Contact the seller as soon as possible to report the issue;
  2. Provide proof of purchase, such as a receipt, invoice, or bank statement.

Sellers and producers may also offer commercial guarantees, which apply independently from the legal guarantee. For example, you may see this GARAN label representing a commercial guarantee of durability offered by the producer at no additional cost and covering the entire good.

For Italian addresses, the checkout fills in the town and province from the postcode. The data comes from GeoNames and, for the provinces of Sardinia, from ISTAT, under the CC BY 4.0 licence, adapted by us.