Frequently asked questions

For as long as you like, we help you understand how to guide your dog. PIPPI works with instinct: a few steps are enough to use it the right way, but it is important to follow them. In three words: placement, scent, patience.

• Watch your dog first, then choose the spot. Where does he sleep and eat? Which door does he use to go in and out? Which spots does he already check or mark? PIPPI has to fit into the way he lives in the house, not just go where it suits you.
• Leave room around it. Don’t squeeze it between furniture or walls: he needs to approach it, sniff it and walk around it. The cone shape lets him find his own position, so don’t decide which side he uses: let him choose.
• Scent is his language. A familiar smell can help him understand what PIPPI is for, but every dog reacts in his own way. With an adult dog set in his ways, we usually advise against adding other stimuli, such as scent lures, unless they are needed. If you are unsure about your dog, ask us.
• Reward first. When he uses PIPPI, reward him: your voice, a treat, a stroke or simply your enthusiasm. Only once he knows the right spot can a deterrent on the old spots make sense, in some cases. Never use one near PIPPI.

The full Method is on the PIPPI Method page. You bring trust and consistency. The rest we work out together.

Some dogs use it almost straight away, others watch it for a few days, others need several weeks: age, character, past experience, habits and surroundings all change the timing. We don’t promise a date. Don’t compare your dog with someone else’s: being consistent matters more than being quick.

One of the most common mistakes is rushing: moving PIPPI too soon, or changing approach after a few days. If at first he watches it, avoids it or barks at it, don’t force him: let him get used to it in his own time.

PIPPI helps keep your home clean; it is not a treatment. If an adult dog pees anywhere, pees little and often, struggles to pee or suddenly changes his habits, the first step is your vet.

It is one of the questions we are asked most often. Putting PIPPI down and waiting for him to change overnight is not enough: he needs guiding. First give him the right spot. When he uses it, reward him. If you catch him going back to an old spot, interrupt him and take him to the right one.

It is much easier to ask him “do it here” than just “don’t do it”. Once he understands there is a place where he is allowed, the new habit builds from there.

Yes. At first the cone may look big to him: introduce it gradually.

We would rather tell you now than after you buy. PIPPI is not for you if:

• you expect your dog to use it on his own from day one (you need the Method, and you get through the first days together);
• you can’t give him consistency and time: some dogs need several weeks;
• your dog doesn’t lift his leg: a female, or a puppy who still squats.

In under 10 seconds, under the tap or in the toilet, holding it by the handle.